DT Sport

Frequently asked questions

Find answers about choosing your bag, shipping and returns. Need a hand? We’re here to help.

Choosing a bag

Which golf bag is right for me?

A Sunday bag suits practice sessions and shorter rounds with a smaller selection of clubs. A stand bag offers a convenient setup when walking, while a cart bag focuses on storage and access during cart use. Compare the features and dimensions on each product page before choosing.

How much do your Sunday bags weigh?

Weight varies by model. Check the weight and dimensions on the individual Sunday bag product page, then consider the clubs and accessories you plan to carry. Email sales@dt-sport.com if you need help comparing options.

Can I use a golf travel bag for flights?

A golf travel bag is an outer cover for transporting your golf bag and clubs. Dimensions, padding, wheels and support features vary by model. Check the fit with your equipment, follow the product’s packing instructions and review your airline’s baggage requirements before travelling. Explore our travel bags.

Shipping & orders

Do you offer free shipping?

Yes. Orders of US$49 or more qualify for free standard shipping to the United States, Canada and Mexico. Below US$49, standard shipping costs US$5.99 to the United States and US$9.99 to Canada or Mexico. The final shipping charge appears at checkout. See our Shipping Policy.

When will my order arrive?

Orders are dispatched within 48 hours. Estimated shipping time is 7–14 days. You will receive tracking details by email once your order ships. See our Shipping Policy for more information.

How can I get help with my order?

Email sales@dt-sport.com or use our Contact page. Include your order number and the email address used at checkout so we can find your order.

Returns & support

How do I start a return?

You can request a return within 30 days of receiving your item by emailing sales@dt-sport.com. The item must be unused, with tags, in its original packaging, and accompanied by a receipt or proof of purchase. Once approved, we will send the designated return address and instructions. Please wait for approval before sending your item back. See our Refund Policy for eligibility and exclusions.

Who pays for return shipping?

DT Sport covers return shipping when the return is due to a product quality issue. For returns for other reasons, the customer pays the return shipping cost.

What if my order arrives damaged or incorrect?

Inspect your order when it arrives and email sales@dt-sport.com immediately if an item is defective, damaged or incorrect. Include your order number and a description of the issue so we can review it and help.

When will I receive my refund?

We will let you know after we receive and inspect your return. Approved refunds are sent to your original payment method within 10 business days. Your bank or card provider may need additional time to post the refund. Contact sales@dt-sport.com if more than 15 business days have passed since approval.

Still have a question?

Email sales@dt-sport.com or contact our team.